Master Host Articles

Customer Experience Specialists

Customer Wants

What the Customer Wants Believe it or not customers don't really want your service or products. The customer wants to increase the value in their lives by purchasing your product. So how does your product increase the value in your customers mind?.. You increase the...

Recruitment Tips – My Personal Top 5

Recruitment Tips - My Personal Top 5 Recruitment is by far the most important business aspect their is. Huge amounts of money and time can be wasted if your recruiting process isn't concrete and you hire the wrong person. Recruiting customer focused staff must always...

How to Create Customer Magic

How to create customer magic I think we all want to create a little piece of customer magic for our target market. Today consumers are getting bombarded with the products and services. We all thrive on product stimulation when we make any sort of purchase. Every day...

How Bad Do You Want It?

How Bad Do You Want It? With so much competition out there, creating that memorable experience with a customer is getting tougher and tougher. Its because customer preferences are constantly changing. The basics urges have remained but expectations have risen -...

Reaching Customers

Reaching Customers Whether you like it or not you are now in the age where the customer reigns supreme. Well they always did, but now they have an abundance of choice up their sleeve. Reaching customers must become a constant business practice - not just something you...

Locally Sourced Passion

Locally Sourced Passion Rubix Café & Catering It’s no surprise that having a passionate view on hospitality is a must in the industry. If you truly want to take your venue to the next level then you must have a passionate team behind you as well. More often than...

Consistent Customer Experiences

Consistent Customer Experiences Customer experiences must be as consistent as gravity! We all want a great experience when we go to a cafe, bar or restaurant. Whether its just a quiet solo coffee outing, catching up friends or going out for dinner with the family – we...

Your Business Experience

Your Business Experience As a business owner you probably get caught up in the every-day hustle every once and a while. It’s an easy trap to fall into. Those little jobs here and there, tuning a few things every now and again and those little jobs that need fixing...

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